The Security service sector of Jánosik és Társai Kft. has grown almost tenfold over the past 10 years. The revenue of one of the most dynamically developing sectors of the company that is the market leader in the field of cleaning services and has a diversified portfolio, will reach 700 million forints this year. By this, it accounts for nearly 6 percent of the total revenue of the corporation.
One of the secrets of their successes is the compliance with strict quality requirements. They are continuously measuring and controlling customer satisfaction, which has not fallen below 95 percent in recent years. Another factor of their development is that they participate successfully in public procurement tenders. This is how the company received work in recent years in the North-Hungarian region: in the cities of Borsod-Abaúj-Zemplén, Heves, Hajdú-Bihar, Szabolcs-Szatmár-Bereg, Jász-Nagykun-Szolnok, Pest, furthermore, Baranya County. In 2016, they won the tender for cleaning 39 objects of the Government Office of Borsod-Abaúj-Zemplén County, furthermore, the national areas of IT Services Hungary Kft., with a contract valid for several years.
In the newly won facilities, they also fulfil property protection, customer service and receptionist services. These works have brought new challenges to the sector. The company develops risk factor-based property protection proposals to its clients. It pays great attention to internal controls, regulating the service. With the introduction and operation of self-developed electronic guard logs, it saves a lot of time and money. Using the new technology, the company was able to significantly reduce reaction times, while ensuring a faster and direct information flow and prompt client information. Thereby the company has also streamlined and simplified filing and archiving activities. The selection, continuous training and career development of the employees of the sector is also a special task of the leader of the service, Andrea Mészáros, who is a confident and well-prepared lady – said Lajos Jánosik, the owner of the company.